Client Services Coordinator

Group: Client Services

Reporting to: VP, Client Services

Location: Mississauga, ON

Summary:

The incumbent provides a high level of administrative support to the Client Services Group, supporting the day-to-day operational needs of the business.

Responsibilities as follow, but not limited to:

Co-ordination of internal processes:

• Emailing digital contracts to the field
• Having contracts signed off and distributed to all departments (with notifications)
• Tracking quotes/contracts through Microsoft Access
• Reporting
  • Weekly Report & Revenue Tracking Report
  • Managers Meeting Reports
  • Any other reports people request
• Keeping the contract and quote templates current
• Ensuring clients are being contacted by field staff
• Peer reviewing contracts/proposals
• Hand-Off Forms
• Notifying accounting of processing shipments and ensuring invoices are prepared; as wel
• Creating current job listings for all of the necessary staff
• Maintaining filing system for marketing/sales
• Handling clients for sales reps when they are out of the office
• Following up on all outstanding issues reps have with clients to ensure their completio
• Ensuring that clients who have requested reports are on track for receiving their repor
• Preparing lists for operations on what costings are outstanding
• Attending sales meetings
• Following day-to-day activities in the field; flagging anything necessary for reps

Marketing Support:

• All tradeshow organization
  • Registration
  • Hotel/Flights
  • Brochures for the show
  • Booth
• Coordinating advertising with vendors

Administrative Support:

• Office Supply Ordering
• Ordering stationary
• Weber (Janitorial) Supply Ordering
• Coffee/cream ordering
• Back up for answering phones
• Back up for FedEx shipping

Criteria:

• Minimum 1 year administrative office experience
• Experience with Microsoft Office, especially Access
• Professional appearance and demeanor
• Ability to multi-task
• Ability to prioritize
• Strong financial skills
• Strong computer skills
• Team player
• Have a sense of urgency
• Excellent problem solver
• Results driven
• Excellent planning and organizational skills
• Excellent interpersonal skills
• A "Can do" attitude!

For confidential consideration, please e-mail your resume to HR@aeroquest.ca. Quote Position Title in subject heading. We thank all applicants for their interest however only candidates under consideration will be contacted. No phone calls please